COVID-19: Learn about our elevated hygiene measures here.

COVID-19: Important information for your stay at our hotel

Ladies and gentlemen,
dear guests,

We take your safety and well-being, as well as the one of our employees, as our utmost priority; therefore we have implemented and adhere to the highest standards of safety, hygiene and disinfection to address COVID-19 in collaboration with international medical experts and following the recommendations of the Robert-Koch Institute and the current Corona ordinance of the federal state of North-Rhine Westphalia. Please note that the federal regulations are subject to constant change, therefore all information on this website is without guarantee. We try to keep the information as up-to-date as possible.

An overview of our measures to ensure the safety of our guests and employees in the different hotel areas:


General

 

Who is authorised to stay at our hotel?

At an incidence rate below 10, persons from the same district are exempt from the testing rule. Persons from other district are exempt from the test requirement, if also in their district the 7-day incidence rate was demonstrably 10 or less at departure. From an incidence rate of 35 or higher, a negative antigen test certificate must be presented every 3 days.

 

Where are the closest test stations?

There are several test facilities close to the hotel:

  • Test centre Forum Duisburg: approx. 5 minutes (400 m) on foot
  • Test centre König-Heinrich-Platz: approx. 3 minutes (250 m) on foot
  • Test centre Theater am Marientor: approx. 20 minutes (1.5 km) on foot or 10 minutes by tram/underground

Find an overview of all test centres in Duisburg and the opportunity to book an appointment here.

 

What is the maximum number of people allowed in one hotel room?

The maximum number of people and households allowed in one room is subject to the current incidence rate.

 

Is the wearing of a mask mandatory in the hotel?

Yes, it is mandatory to wear a surgical mask or a community mask at all times in all public hotel areas.

 

Is there the possibility of digital contact tracing?

No, all relevant data for contact tracing at our hotel is collected manually.

 

Further measures taken by the hotel:

  • Disinfectant dispensers are available in all public hotel areas.
  • In order to keep the minimum safety distance, all public hotel areas are lined with floor markings.
  • In order to protect both our guests and employees, the front desk is equipped with plexiglass panes.
  • Access to lifts and the reception area is limited to a certain number of people. For more information, please refer to the signage on site.
  • Compliance with all safety guidelines issued by the local authorities as well as additional safety and hygiene measures is regularly checked.

Gastronomy

 

Breakfast

We offer an extended continental breakfast as part of our breakfast buffet. Cold plates can be fetched directly from the buffet table, respecting the safety guidelines (minimum safety distance, etc.). Hot plates are served directly to your table. No table reservation is required.

Breakfast offer:

  • selection of bread rolls
  • bread
  • butter
  • margarine
  • jams
  • yoghurt
  • granola
  • cold cuts
  • spreads
  • egg dishes
  • bacon

Breakfast hours:

daily 6:30 a.m. - 9:30 a.m.

 

Restaurant & Terrace

Our restaurant and the outdoor terrace are open for à-la-carte dinner for both hotel guests and external visitors. External visitors have to present proof of either vaccination or recovery or a negative antigen test result in order to be granted access to the restaurant and terrace. External visitors are also required to book a table in advance. No reservations are required for hotel guests.

Restaurant & terrace opening hours:

daily 6:00 p.m. - 10:00 p.m.

 

Hotel bar

Also our hotel bar is open again. The same regulations as for restaurant & terrace apply, i.e. external guests have to provide proof of either vaccination or recovery or a negative antigen test result. Reservations are only required for external visitors. Hotel guests do not need to book a table in advance. Our restaurant's food menu is also available at the bar.

Hotel bar opening hours:

daily 6:00 p.m. - 10:00 p.m.

 

Room service

Due to the current situation we do not offer room service until further notice.

 

Half board

Choose between breakfast and half board when booking your room.

>> further details on our gastronomic offer


Meetings & Events

 

Function rooms

Due to the current situation, our function room capacities are limited to a maximum of 40 people. Also the event offer is subject to the current federal regulations. Contact us for any further questions.

>> further details on our meeting and event offer

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